Aerotravel will become one of the most important regional travel agencies by means of ongoing investment in technology and HR, development of comprehensive service portfolio and establishment of strategic partnerships, with the aim of delivering maximal value for each cent spent by the customer.
Aerotravel’s long-term vision is comprised of 6 essentials:
Aerotravel will ground its growth on an efficient and competent organization, capable to create value (profit) for stakeholders and increase own value each year.
Employees are motivated to excel, develop professionally and be ambassadors of Aerotravel’s values.
Corporate clients will represent the main focus of our business. Thus, Aerotravel will deliver highly competitive services, complying with outstanding global quality standards.
Our partner travel agencies will always regard Aerotravel Group as a trusted and professional associate, who offers high-quality travel products.
Whether entering travel shops or accessing our websites, end customers will always find at Aerotravel a trustworthy and friendly travel consultant.
Suppliers see Aerotravel as a trustworthy partner with whom they can develop long-term business relationships. We will become a key-player who will sustain a significant part of suppliers’ operations in Romania.
Depending on financial availability and of own or proposed ideas, we will develop and communicate social projects.
6. NEW GENERATION
Aerotravel will become an employer of choice. College graduates will aspire to work for Aerotravel and start here a career in tourism. Consequently, Aerotravel will build and maintain a powerful employer and commercial brand, while developing training programs for young professionals who specializes in Tourism and Services.
We act ethically, we are open, honest and loyal, and always do things right.
We act responsibly and comply with customers’ needs.
CLIENT - FOCUS
We listen and understand clients’ demands. We always work hard to exceed customer expectations.
We are passionate about work and pride ourselves on delivering best solutions.
We offer high quality and value to Aerotravel’s customers.
We build Aerotravel’s success together. We believe in the strength of the team.